At our store, we strive to ensure that you are fully satisfied with your purchase. If you are not completely happy, we’re here to help.
Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in its original packaging
- Proof of purchase (order number or receipt) is required
Non-Returnable Items
The following items cannot be returned:
- Used or worn products
- Items without original packaging
- Discounted or sale items (if applicable)
Refunds
Once we receive and inspect your returned item:
- We will notify you about the approval or rejection of your refund
- If approved, your refund will be processed within 5–7 working days
- Refund will be issued via your original payment method (or bank transfer if applicable)
Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please contact us within 48 hours of delivery.
Return Shipping
- Customers are responsible for return shipping costs
- Shipping charges are non-refundable
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: hassnainmushtaqofficial@gmail.com
Phone: +92-XXX-XXXXXXX
We’re always here to assist you and ensure a smooth shopping experience.